Q. What’s included in the price of my All Inclusive Suite?

When you book an All Inclusive Suite at BCM Hotel for Summer 2016 it will include:

  • A fresh, new suite fully reformed for 2016 to 3* standard with free high-speed Wi-Fi, air-conditioning, flat screen TV with UK and international channels.
  • Kitchenette with fridge, kettle & toaster,
  • Access to our amazing BCM pool parties and live DJ sets.
  • All Inclusive food in the Buffet Restaurant from 9am to 9pm including soft drinks, local beer and wine from the self service station

Between these hours, snacks will be served:

  • Breakfast: 9am – 11am
  • Lunch: 1pm – 3pm
  • Dinner: 7pm – 9pm 

Local alcoholic and soft drinks are available from the All Inclusive Bar from 11am – 8pm every day. 

Q. What is a BCM Suite?

Anyone who is anyone will book one of our exclusive BCM Suites! Offering amazing views of the pool – a chance to enjoy the Pool Parties and live DJ sets from your balcony, exclusive BCM Suite packages and the chance to be treated as a BCM VIP. We’re still adding the final touches to these Suites but we know they’re going to be amazing! Keep an eye on our webpage for more details.

Q. What does All Inclusive food and drink mean?

Our All Inclusive food service runs from 9am to 9pm every day. Breakfast is offered in our buffet restaurant from 9am to 11am, Lunch from 1pm to 3pm and Dinner from 7pm to 9pm. In between these times, snacks are available. Soft drinks, local lager and wine are available from the self service station.

Our All Inclusive drinks service runs daily from 11am to 8pm. This includes local alcoholic and soft drinks.

Q. Do I get breakfast on my last day included in my stay?

Yes. Breakfast is served until 11am which is check out time. 

Q. Is there a safe in the room and what does it cost?

Yes we have safes in every room and this costs 5€ per day or 25€ per week with a 5€ refundable deposit for the key.

Q. What is the 30€ deposit for?

The 30€ deposit is a standard deposit for breakages.
This will be refunded on your last day when you check out at 11am.
 

Q. At what time must I check in / check out?

You can check in any time after 14:00, and check out is before 11:00. 

Q. Can I keep my room if I have a late flight?

Yes you can but this service is subject to availability. Please check availability and price with reception the day before departure. 

Q. Do I have access to BH Mallorca?

Guests staying at BCM Hotel who have bought all inclusive packages are invited to spend each day at BH Mallorca absolutely free! You will have access to Twisted Waterpark – the only over 18s waterpark with 9 high-adrenaline, white knuckle slides and our famous Aqualoop which riders have described as a ‘human rollercoaster’! Experience a legendary pool party at Island Beach Club (the place to be and be seen) and All Inclusive food and drink until 9pm. 

Q. What views are available from the Suites?

We have 3 types of suites available at BCM Hotel. Pool View Suites and our exclusive BCM Suites have fantastic views of the pool area and our Standard Suites have views of the hotel surroundings. All newly refurbished for Summer 2016!

Q. What is the minimum age to stay at the Hotel?

The minimum age to stay at BCM Hotel is 18.

Q. Can I book if I am 17?

If someone aged 18+ is travelling with you and you have written parental/guardian permission then you can book. The written permission needs to be sent to info@gchmallorca once booking has been made.

Q. Can I book if I am 16?

Unfortunately this is not possible

Q. Can I store my baggage before check-in or after check-out?

Yes. There is a luggage room available to all our guests.

Q. Is Internet connection available?

Free hi-speed Wi-Fi is available throughout the whole complex.

Q. What’s near to the Hotel?

What isn’t?! You’re a 3 minute walk from the legend that is BCM (voted No.5 Club in the World!), just across the road from BH Mallorca, Twisted Waterpark and the live gigs at STAGE, 2 minutes from all the bars, clubs and party capital of the World that is Magaluf and just 5 minutes from one of Mallorca’s best beaches! What’s not to like?!

Q. What’s the maximum number of guests per room?

The maximum number of guests per room is 4. Please don’t ask us for anymore as we’ll have to say no!

Q. Can I book a transfer to get to the hotel and back to the airport?

If you are a group of 5 people or more you can contact our transfer partner at http://transferbhmallorca.com/booking

Please provide all passenger names and passport numbers together with the flight details (arrival/departure times, airport and flight numbers).
Once booked you will receive meeting point instructions and contact numbers.